Plumbing is one of those things that most of us take for granted. Most of us have running water to do the dishes, drink, take a bath, wash our clothes and brush our teeth but many don’t think about maintaining pipes that make it all possible… until it’s too late. That’s when you require a professional plumber in Huntsville, Al.
To top it off, unfortunately, there are some scammers out there who take undue advantage of one’s dire plumbing situation, promising a lot but not delivering even half of it. Some even nick your money. So you need to be wary when hiring a plumbing service in Huntsville, Al. Here are some of the attributes of a professional plumber that you need to keep in mind so that you get a professional, and not someone who just pockets your money.
1. Previous customers don’t hesitate to recommend them
Recommendations are a natural part of any service so make sure the plumbing service in Huntsville, Al that you choose, comes highly recommended from either your coworkers or relatives. Another great way to find out whether the plumber in Huntsville, Al is legit is to check previous customers’ reviews on their website. This way you’ll feel more confident when you choose your plumber.
An honest plumbing company will always try to go the extra mile and provide you with references of homeowners that they have worked with. The homeowners will be better able to explain whether the plumbing company that you’re working with, has professional work ethics — punctuality, attention to detail and professionalism in their conduct.
In reviews, even the bad ones can provide relevant insight into your decisions. Seeing a few bad reviews is perfectly natural; even plumbers have bad days. You can tell a lot about the plumbing company if their representatives respond to dissatisfied customers reviews in time. A good company will address their customers’ concerns in their replies.
2. They don’t hesitate to offer quotes in writing
Quotes are another big part in a good plumbing service in Huntsville, Al. The quotes given to you may include many charges. These may range from usual charges for materials and labor. Other than that, there may be some additional fee as well. If you don’t pay attention to these additional fees, they may add up and cross your budget.
Companies may charge a fee for giving a quote, dispatching a plumber to come to your home and take a look at your pipes. It might even cost extra for overtime once the plumbing job is started. So it is better to know if the job will take long before hand. If the companies use special equipment to complete the plumbing job, they might even charge the cost.
A professional plumber in Huntsville, Al is willing to provide the details of the quote in writing for the ease of the customer. Never take quotes over the phone as you may miss out on details of the quotes and not fully understand what you are being charged for. You can also choose to garner quotes from other companies, but remember, lower prices do not always mean a better job.
Sometimes your plumbing may require inspection from the plumber in Huntsville, Al. Getting a quote over the phone for a job such as that doesn’t make sense — feel free to ask for a written quote when your plumber reaches your premises.
3. They also have valid insurance
Insurance is required for any untoward or unprecedented circumstances. Compensation boards and similar organizations insure plumbers and other field workers for workplace accidents so that if they are injured while on your property, you don’t have to pay for their medical expenses. Good plumbers always have valid insurance which is renewed timely and given high importance to.
A situation where this may become void is when your house has been previously worked on by an unlicensed handyman or contractor. That might cause your house insurance to be void and any accident that occurs to the plumber in Huntsville, Al because of it, will not be covered, so you have to be careful in that regard.
4. They have a valid license and are experienced
Any licensed plumber in Huntsville, Al may perform a basic plumbing job but there are some jobs that require the help of experts. You should know whether the job that you want done can or cannot be handled by your plumber.
Remember those additional charges? There might be a nominal extra charge for the specialized equipment that the plumber uses. You should ask when your plumber comes to your doorstep if they specialize in the kind of job you’re looking for. Better yet, browse through their website to see whether the plumbing service in Huntsville, Al offers the kind of job you are looking for in their portfolio.
While you’re on the website, you should not miss out on checking their licenses and affiliations. Licensing makes sure that the plumber is certified to perform the plumbing job assigned to him and is not just some amateur who will make things worse.
Affiliations with organizations such as the better business bureau also provides the additional peace of mind that the plumbing service conforms to or exceeds industry standards for plumbing. Ask the plumber for their license when they show up at your doorstep.
5. They Offer warranties and guarantees on their work
Along with the plumber carrying a valid license, experience and other highly important attributes, they should also be willing to guarantee their work. What would happen if the plumber did their job and went, only for the problem to arise once again the next day? Will you have to pay the plumber again to fix it? Would you be willing to? No, right? That is why it is important to have the plumber in Huntsville, AL guarantee and warranty their work.