Jessica Matheny became a valued member of our team in December 2024, stepping into the role of Customer Service Representative. While this is her first experience in the home services industry, she has brought over 15 years of customer service expertise to our company, equipping her with the skills necessary to provide exceptional support to our clients. Currently pursuing her associate degree in Business at Wallace State Community College, Jessica is committed to her professional and personal growth. She has been happily married for 10 years and is the proud mother of a 5-year-old son named Bentley. In her spare time, Jessica enjoys creating memories with her family, indulging her creative side through painting, and attending concerts. Her enthusiasm for life and dedication to both her work and family make her a wonderful addition to our team.
At Jackson Plumbing, Heating & Cooling, your satisfaction is our priority! See for yourself what our customers have to say about working with us.
"They were fast and reassured me of what the problem probably was."
They came right in narrowed the problem down, gave me estimates, then went to work!!! They were fast and reassured me of what the problem probably was.
- Rosemary
"Friendly, professional, and didn't waste time."
Same-day service was really surprising, the techs were friendly, professional, and didn't waste time. I will continue to use their services and brag about them up, very happy, thank you!
- Mark B.
"Within less than 25 minutes of calling a technician was here."
Within less than 25 minutes of calling a technician was here and within 45 minutes of the phone call the repair was complete.
- Debra S.
"Very pleased with this service call."
Had AC issues this summer. Enrique came out inspected my system, performed a thorough leak test, and charged the refrigerant to the needed level. Then retested for leaks. The unit is 10 years old. He was knowledgeable, courteous, and efficient. At the end, he summarized what he had done and what to watch for going forward. The cost was very reasonable. Very pleased with this service call.
- Scott O.
"We have had your service plan for years!"
We always enjoy your quick & professional responses to any plumbing issues we have.
- Harry B.
"Highly Recommend"
All of the guys that came out were extremely professional and courteous and we’d definitely recommend them.
- Cory D.
"Timely & Reliable"
Always on time. There when you need them.
- John G.
"This team is AWESOME. Everyone has been so nice and helpful. I highly recommend this company for septic issues and or plumbing problems."
They actually listened to me without demanding I fix something that was not broken! THANK YOU! They will be the only company I call moving forward!
